Don’t miss a single paradigm shift.

Learn about customer experience trends impacting the utility industry.

Read our brochures and white papers to see how VertexOne is upgrading the way utilities interact with their customers.

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Case Study: DC Water CIS Implementation

Learn about how DC Water's unprecedented 12-month Cloud CIS implementation to save $12 Million

Webinar: Why DC Water is Implementing the Cloud

Tom Kuczynski, DC Water’s Chief Information Officer and Rick Cutter, AAC Managing Partner discuss DC Water’s decision to select a cloud solution for their new CIS, and share what a utility should consider in the evaluation of cloud solutions.

Research: CIS and the Cloud - Agility in the New Utility Era

Read the results of this Zpryme survey of 200 utilities regarding CIS readiness for changing customer and technology demands.

eBook: Why Migrating to the Cloud Makes Sense for Utilities

Learn 3 important reasons why the cloud presents a better way for utilities to improve customer experience.

Research: Priorities and Challenges in Customer Experience-Impact on the CIS

Key findings in a survey of electric, gas and water utilities of all sizes.

Brochure: Web & Mobile Self-Service

Upgrade customers to happier with anytime, anywhere self-service.

eBook: Future-Proofing Your CIS

Learn how to choose a CIS for the next 15 to 20 years.

Guide: Top 5 Reasons to Move to the Cloud

Learn the top advantages for utilities - from agility to TCO (total cost of ownership).

Brochure: Speech Analytics

Learn more about Speech Analytics for Utilities.

Brochure: Customer Enrollment

Learn more about Predictive Analytics for Customer Enrollment.

Brochure: Debt Collection

Learn more about Predictive Analytics for Debt Collection.

Brochure: VertexOne Overview

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