Get up-close and personal with the future of utility customer experience.

Spend some quality time with industry thought leaders through our webcasts and upcoming events.

Smart Water Summit 2018

08.12.2018

Since 2014, the Smart Water Summit has been bringing Vendor Partners together with North American Water Utilities - in an intimate setting to begin updating technology and improving North American Water Utility Infrastructure.

Smart Utility Summit 2018

09.30.2018

As the utility industry continues to evolve the way we interact with customers, data and assets, it is more important than ever to hear solutions from your peers on how to drive success with new technology and digital innovations.

TMG Utility Forum

10.02.2018

TMG Consulting's second annual TMG Utility Forum, Managing Disruption 2018, is designed to facilitate collaboration and relationships, it will help utility professionals understand their changing industry, new and emerging business requirements, and customer and operational technologies to best support the business.

SAP for Utilities

10.16.2018

As the utility industry continues to evolve the way we interact with customers, data and assets, it is more important than ever to hear solutions from your peers on how to drive success with new technology and digital innovations.

Cloud for Utilities 2018

11.14.2018

Learn from the utility industry experts about the benefits of cloud-based solutions, logistical processes for transferring systems off the ground and into the cloud, best practices to defend critical systems, and more.

The Top 3 Cloud Myths: Debunked (Replay)

02.08.2017

This webinar addresses the top 3 concerns utilities have about cloud technology. Union Gas, who has been running in the cloud for over a decade, shares why the cloud works for them.

Driving Value for Utilities using Speech Analytics (Replay)

08.02.2016

Ready to turn your call center recordings into insights that yield real business benefits? Speech analytics can help your utility increase first-call resolution, lower cost to serve, and increase customer satisfaction.

Why CIS Satisfaction is Waning & What Utilities Are Doing About It (Replay)

06.23.2016

Our speakers share recent research on the top challenges and priorities in customer experience, plus stories that demonstrate how some utilities are addressing them.
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