Explore how VertexOne is transforming customer experience.

Let’s connect on what’s important to you.

Looking for the latest thinking on utility service and customer experience? Want to be part of an event where you can experience the power of VertexOne firsthand? You’ll find everything you need to know right here.

Featured Blog Posts

Respond to Changing Demands Faster with Scalable Cloud Technology

In order to deliver great customer experience in a fast-changing world, utilities need to be able to adapt to new business needs like never before. The good news: cloud technology offers businesses both agility and an easier way to stay up to date.

Cloud’s Operational Benefits Simplify your Business Functions

The introduction of cloud computing can transform the operational side of business. With hectic day-to-day company tasks, dedicating time for on-premise updates and maintenance is a hassle.

Support Your Customer Experience Strategy With Greater Insight

The impact of predictive analytics is consistently high customer satisfaction and loyalty, despite the highly competitive marketplace. Utility customers are also Netflix and Amazon customers and, as a result, they have come to expect increasing levels of exceptional customer service tailored to their unique needs.
View All
Featured Resources

Case Study: DC Water CIS Implementation

Learn about how DC Water's unprecedented 12-month Cloud CIS implementation to save $12 Million

Webinar: Why DC Water is Implementing the Cloud

Tom Kuczynski, DC Water’s Chief Information Officer and Rick Cutter, AAC Managing Partner discuss DC Water’s decision to select a cloud solution for their new CIS, and share what a utility should consider in the evaluation of cloud solutions.

Research: CIS and the Cloud - Agility in the New Utility Era

Read the results of this Zpryme survey of 200 utilities regarding CIS readiness for changing customer and technology demands.
View All
Featured Events

Webinar: Changing the way CIS Implementations are executed - Better, Faster, Cheaper


During this webinar, DC Water executives, Vertex and Cloud for Utilities will share their strategy for implementing a Tier 1 Customer Platform in 12 months with a predictable total cost of ownership for the next 7 years.

Smart Water Summit 2018


Since 2014, the Smart Water Summit has been bringing Vendor Partners together with North American Water Utilities - in an intimate setting to begin updating technology and improving North American Water Utility Infrastructure.

Smart Utility Summit 2018


As the utility industry continues to evolve the way we interact with customers, data and assets, it is more important than ever to hear solutions from your peers on how to drive success with new technology and digital innovations.
View All
Find out how we are changing the way CIS Implementations are executed - Better, Faster, Cheaper Join the Webinar - June 27th 2:00 PM EST
See the future of customer management. Schedule a demo
Get news you can use.
Sign up, stay connected.
Twitter Feed