For 30 years, VertexOne has been helping utilities and energy companies across North America achieve digital transformation and business process optimization.
VertexOne develops cloud software designed to revolutionize the customer experience for utilities, energy retailers, suppliers, and energy transition companies through a comprehensive customer-to-cash technology platform. Whether you're ready to implement effective customer engagement solutions, modernize your billing and customer information systems, or embrace the power of automation and data analytics, VertexOne has you covered.
Read our announcement around acquiring Accelerated Innovations, Expanding Leadership in Customer Engagement Solutions
Industry-leading utilities use their CIS as more than just a cash register. It’s the data hub for every single customer interaction—from customer engagement to your mobile workforce management and billing.
Learn more in our guide: How Your Utility Tech Stack Can Power an Industry-Leading Meter-to-Cash Process.
Never have customer expectations been so high and staff resources so valuable.
Make each customer touchpoint count with an omni-channel approach that blends industry practices and automation for a lower cost-to-serve.
Learn how in our eBook: Meter Moments: A Guide to Utility Omni-Channel Communication.
With MyMeter, our clients have integrated platform featuring a comprehensive portal for every market and segment, advanced analytics for the electric and gas sectors, complementing existing water analytics to boost customer insights and engagement, and modern SaaS architecture, guaranteeing cutting-edge technology and effortless updates.