Not ready to replace your CIS? Let us buy you more time.

Let the industry experts at Vertex host and manage your CIS.

Is the challenge of maintaining outdated technology limiting your ability to serve your customers? Now there’s a smarter solution. Vertex can host and manage your CIS for you, giving you more time to prepare for a future upgrade.

For over 20 years, we’ve been helping utilities with day-to-day CIS management on all kinds of systems, including Banner, eCIS and SAP. Vertex has the expertise and capabilities you can count on for guaranteed system reliability and performance, and happier customers.

Experience You Can Trust

Our support team has the expertise you need to keep your current CIS solutions up and running.

Banner

  • 18 years’ experience implementing, hosting and managing Banner/Enlogix
  • 3.5 million end-use customers
  • 60 FTEs with an average of 12 years experience
  • The leader in hosting and managing the Banner customer suite application

eCIS

  • 20 years’ experience implementing, hosting and managing eCIS
  • Over 2.4 million end-use customers
  • 60 FTEs with an average of 14 years experience

SAP Customer Relationship Management & Billing Solution for Utilities

  • Team members average 13 years of CIS SAP experience
  • The leader in hosting and managing SAP CRM&B on HANA
  • Performed the first implementation of SAP CRM&B on HANA in North America
  • Experience implementing and supporting SAP across more than 35 utilities
Proven Capabilities

Utility Application Management

  • End User Support
  • Batch-Schedule
  • Integration
  • Release Management
  • Upgrades
  • System and Database Administration

CIS and Utility Software Hosting

  • Servers
  • Data Center
  • Security and Certification
  • Backup and Storage
  • Availability and Disaster Recovery
  • Hardware Sizing and Refresh
Take the Next Step

See how Vertex helps one Florida utility say, “We would never host our own CIS again.”  Read case study

Lee County Utilities opted for a cloud-based CIS to meet its customers’ changing needs and expectations. Read more

Learn about the experts at Vertex who support our Banner & Enlogix customers. Read the blog

NorthWestern Energy relies on us to keep their technology up to date. Watch the video