Spend some quality time with industry thought leaders through our webcasts and upcoming events.
Why DC Water is Implementing the Cloud (Replay)
Tom Kuczynski, DC Water’s Chief Information Officer and Rick Cutter, AAC Managing Partner discuss DC Water’s decision to select a cloud solution for their new CIS, and share what a utility should consider in the evaluation of cloud solutions.
Visit VertexOne at Booth #715 at CS Week, the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. We are proud to be a Gold Sponsor.
Driving Value for Utilities using Speech Analytics (Replay)
Ready to turn your call center recordings into insights that yield real business benefits? Speech analytics can help your utility increase first-call resolution, lower cost to serve, and increase customer satisfaction.