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Looking for the latest thinking on utility service and customer experience? Want to be part of an event where you can experience the power of VertexOne firsthand? You’ll find everything you need to know right here.
|Featured Blog Posts|
Respond to Changing Demands Faster with Scalable Cloud TechnologyIn order to deliver great customer experience in a fast-changing world, utilities need to be able to adapt to new business needs like never before. The good news: cloud technology offers businesses both agility and an easier way to stay up to date.
Cloud’s Operational Benefits Simplify your Business FunctionsThe introduction of cloud computing can transform the operational side of business. With hectic day-to-day company tasks, dedicating time for on-premise updates and maintenance is a hassle.
Support Your Customer Experience Strategy With Greater InsightThe impact of predictive analytics is consistently high customer satisfaction and loyalty, despite the highly competitive marketplace. Utility customers are also Netflix and Amazon customers and, as a result, they have come to expect increasing levels of exceptional customer service tailored to their unique needs.
Research: CIS and the Cloud - Agility in the New Utility EraRead the results of this Zpryme survey of 200 utilities regarding CIS readiness for changing customer and technology demands.
eBook: Why Migrating to the Cloud Makes Sense for UtilitiesLearn 3 important reasons why the cloud presents a better way for utilities to improve customer experience.
Research: Priorities and Challenges in Customer Experience-Impact on the CISKey findings in a survey of electric, gas and water utilities of all sizes.