We understand utilities, as more than 30 million warm, clean, fully-charged customers can attest.

We’ve been helping utilities do more with less since before it was trendy. 

We’re on a mission. A mission to provide affordable world-class customer experience solutions to make utilities of all sizes and their customers happier. We’re busy helping more than 50 electric, water and gas utilities improve their customers’ experience. As the market leader in customer experience in North America, we have over 1,300 people serving over 30 million utility customers from our centers of excellence.

Our Locations

Vertex Headquarters
501 W President George Bush Hwy, Suite 350
Richardson, TX 75080
Tel: (214) 576-1000

Vertex Canada
200 Yorkland Blvd Suite 1000
Toronto, Ontario M2J 5C6
Tel: (416) 496-5264


Vertex India
Ground Floor, Tower B, Millennium Plaza
Sector 27,Gurgaon – 122001
Haryana, India
Tel: 0124 413 2800 

How can we upgrade you to happier? Let’s connect
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