Happier customers are just a few CIS enhancements away. Learn how we can enhance your CIS
You take care of your customers. We’ll take care of your CIS. Learn how we can manage and host your CIS
There’s a more efficient way to manage your customer service. Let us do it. Learn how our utility BPO services make managing customers easier

There's no time like the present to get the CIS of the future.

Discover what's possible with VertexOne cloud-based solutions and expert resources.

Struggling to deliver the kind of modern experience today's customers expect? We can help you get the job done like no one else can. Vertex has 20 years of experience managing cloud-based customer service technology for utilities across North America, helping more than 30 utilities provide superior customer service to nearly 10 million customers. Our sole focus is upgrading utility customers to happier. No matter your utility type or size, you can count on us to help you do more, better.

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Why spend valuable time and energy maintaining an aging CIS, when Vertex can host and manage your technology for you? We’ll keep your system up and running, giving you time to prepare for your next step.
You don’t need to invest in expensive new technology to respond to the changing needs of your customers. VertexOne’s modular, SaaS-based solutions make it easy to improve your CIS capabilities at a lower cost, using fewer resources.
Is an outdated CIS impacting your utility’s effectiveness, or putting you at risk for a system failure? Upgrading to the VertexOne Cloud CIS gives you Tier 1 technology with the affordability and simplicity of the cloud.
Looking to improve the customer experience in your contact center? Let us use our expertise to make your day-to-day customer service operations more effective.